PIRVACY POLICY

Privacy Policy

Last updated: September 2024

At "German with Jenny," we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase our courses. We comply with relevant privacy regulations, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 and the General Data Protection Regulation (GDPR) for clients in the European Union.

1. Information We Collect

We may collect the following types of personal information:

Personal Information: When you register for our courses or sign up for our services, we may collect your name, email address, phone number, and payment information.
Course Data: Information about your progress in the courses, including completion status and quiz results, may be stored on the Thinkific platform.
Technical Data: We may collect information such as your IP address, browser type, and usage data through cookies or similar tracking technologies to enhance your user experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide access to our language courses and other services
To communicate with you about updates, new course offerings, or changes to our services
To process payments and manage your account
To analyze website usage and improve the user experience

3. International Data Transfers

As we offer services to clients worldwide, your personal data may be transferred to and processed in countries outside of Australia. These countries may have different data protection laws. However, we take appropriate steps to ensure that your data is protected in compliance with this Privacy Policy and applicable data protection laws, such as the GDPR and APPs. If applicable, we use standard contractual clauses to safeguard your data during international transfers.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party providers, such as Thinkific (for course delivery) and payment processors, to help us deliver our services and process payments. These providers are contractually required to protect your data.
Legal Compliance: We may disclose your information if required by law or if necessary to protect our rights or the rights of others.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about how you use the website. Cookies help us understand user preferences and optimize your browsing experience. You can adjust your browser settings to refuse cookies, but doing so may limit your access to certain features of the website.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to have your data deleted, you may contact us to request deletion, unless legal obligations require us to retain it.

8. Your Rights (EU Clients)

For clients in the European Union, you have specific rights under the GDPR, including:

The right to access your personal information
The right to correct or delete your personal information
The right to restrict or object to the processing of your personal information
The right to data portability
The right to withdraw consent at any time

To exercise any of these rights, please contact us at germanwithjenny@outlook.com

9. Your Rights (Australian Clients)

For clients in Australia, your personal information is protected by the Australian Privacy Principles (APPs). You have the right to access, correct, or delete your personal information at any time. To learn more about your privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC) website at https://www.oaic.gov.au.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the "Last Updated" date will be modified accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

German with Jenny
Email: germanwithjenny@outlook.com